FAQ

Our most frequently asked questions all in one page!

If your question is still unanswered, do not hesitate to use the contact page or email us on palacenailsuk@gmail.com 

  • Is it best to book?

  • ​What is the best way to contact you?

  • What gel polish brand do you use?

  • What is the difference between gel polish and Shellac?

  • What service do you recommend for a long lasting enhancement on my natural nails?

  • What is dipping powder? (SNS)

  • What are acrylics?

  • How long should my nails last?

  • Do you offer a loyalty scheme?

  • Do you offer student discount?

IS IT BEST TO BOOK?

Yes! We operate mainly on bookings. You can either call up the salon or book directly online. If you don't see an appointment you would like online, give us a call as there still may be availability. We do take walk-ins if we can, but we do get booked up!

WHAT IS THE BEST WAY TO CONTACT YOU?

We are very active on our social media, mainly Instagram! There you can enquire prices and even send us pictures of your desired look. We will do our best to contact you back ASAP. Our social media handle can be found on the top right corner of our website or on mobile, directly above.

WHAT GEL POLISH/NORMAL POLISH BRAND DO YOU USE?

Our biggest range of gel polish colours are UK produced brand Blazing Star and USA produced brand Daisy DND (gel and normal) polish. We also use OPI normal colours.

WHAT IS THE DIFFERENCE BETWEEN GEL POLISH AND SHELLAC?

Gel polish and Shellac polish is generally the same thing. They are both long lasting polish that is cured under a UV/LED light. Gel polish is the overall term and Shellac is just a brand name by the famous CND company. We do not use CND in our salon however please see the question before on what brands we use.

 

WHAT SERVICE DO YOU RECOMMEND FOR A LONG LASTING ENHANCEMENT ON MY NATURAL NAILS?

If you have naturally healthy and strong nails, we always recommend you to stick with gel polish which can last up to 10 days. If your nails are more brittle and weak naturally, we recommend the dipping powder. This is a much more hard wearing enhancement which can last up to 3 weeks.

WHAT IS DIPPING POWDER? (SNS)

Dipping powder we recommend for more of a natural look. This is much lighter and much less harmful to your nails than acrylics. Dipping powder is especially recommended if you do not wish to expose yourself to any UV/LED light and if you are allergic to acrylics. The bases and sealers are enriched with Vitamins A, E, D3, B5 and Calcium. If you would like your nails longer in length, we are able to extend your natural nails using a plastic tip. A short to medium length is recommended with dipping powder.

WHAT ARE ACRYLICS?

Acrylic nails are a mixture of strong resin powder and liquid. We strictly use EMA (Ethyl Methacrylate). This enhancement is recommended for a medium to long desired look. We can achieve many looks using acrylic powder such as the infamous ombré (more than 1 colour blended into each other) and encapsulated glitter etc. Please do not hesitate to visit our social media to see what we've been cooking up lately!

HOW LONG SHOULD MY NAILS LAST?

If you chose a normal nail polish to accompany your service, we cannot guarantee how long it could last. Depending on proper maintenance, it can last from a couple of days to a week.
Gel polish can last up to 10 days on natural nails or up to 2-3 weeks on acrylics.
Dipping powder can last up to 2-3 weeks and acrylic nails can last up to 2-3 weeks
This is just a guideline - it is up to you to take care of your nails. Wearing gloves when doing housework, not biting or picking the nails, maintaining regular infills and no excessive use of oils can prolong your nail enhancement.

DO YOU OFFER A LOYALTY SCHEME?

Yes we do! You will be eligible for a loyalty stamp every time you spend £15 or more. You are responsible for keeping it safe as we do not keep track of how many stamps you have collected. Collect 7 stamps and on the 7th stamp you can have 20% off your whole treatment so collect one in store!

*Your discount can only be applied for one person*

DO YOU OFFER STUDENT DISCOUNT?

We offer student discount on acrylic fullsets with normal colour ONLY. So students can enjoy a fullset with NORMAL colour for £20 only. To redeem just show us a valid student ID with picture and school platform. UNIDAYS accepted.

 

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